Troubleshooting Issues with Site Search

Having trouble with your site’s search results in PublishFi? This guide answers common questions and helps you resolve issues quickly so your visitors can always find what they need.

Why Am I Still Seeing Old Search Results?

Search results in PublishFi are cached to deliver faster performance. Sometimes, you might see outdated results if the cache hasn’t refreshed yet.

Try these steps:

1. Wait a few minutes and try your search again—the cache usually updates automatically.
2. If you’re still seeing old results after several minutes, contact support for assistance.

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Why Are My Search Results Incomplete or Missing Pages?

If your search is missing pages or showing unexpected results, check the following:

1. Check the Search Scope

• Make sure your search settings include all the pages you want to appear in results.
• In PublishFi, you can customize which pages are indexed for search from your dashboard settings.

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2. Ensure Your Site Is Properly Published

• If your site hasn’t been fully published or an error occurred during publishing, some pages may be missing from the search index.
• Fix any publishing errors, then republish your site to update the search index.

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3. Optimize for Search

• Use clear titles and headings on your pages so they’re easy to find.
• Avoid hiding important content behind scripts or dynamic elements that search may not index.

How Can I Exclude a Page from Search Results?

Want to hide a specific page from your site’s search?

Here’s how:

1. Go to your Site Settings in the PublishFi dashboard.
2. Select the page you want to exclude from search.
3. Disable the Show in site search option.

The page will be ignored during indexing and will not appear in site search results.

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Still Experiencing Issues?

If you’ve tried these steps and are still having trouble, please contact our support team with details about your issue. We’re here to help!

Tip: For best results, regularly republish your site after making changes to ensure your search index is always up to date.