Which PublishFi plan will I need for your support?
Table of Contents
Theme Availability by Plan
PublishFi offers both free and paid plans, each with access to a wide range of themes and support options.
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Free Plans
- Most of our free themes are available to all users, including those on our free plan
- Free users have access to our documentation and support channels, but response times may be slightly longer
Paid Plans
- Premium themes are available exclusively to users on paid plans
- Paid users receive priority support, with faster response times and dedicated help when needed
How to Get Support
No matter which plan you're on, you can always reach out to our support team for help:
- Email: Send your questions to support@publishfi.com
- In-app chat: Use the support button in the PublishFi app for quick assistance
Paid users are prioritized in our support queue, but we strive to assist all users as quickly as possible.
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Summary Table
| Plan Type | Free Themes | Premium Themes | Support Type | Response Priority | |-------------|-------------|---------------|-------------------|------------------| | Free | Yes | No | Email/Chat/Docs | Standard | | Paid | Yes | Yes | Email/Chat/Docs | Priority |
Tips
- If you need access to premium themes or faster support, consider upgrading to a paid plan
- For urgent issues, use the in-app chat for the quickest response
We're here to help you get the most out of your PublishFi experience, no matter which plan you choose!
