What is not included in your support for themes?

Scope of Theme Support

PublishFi offers comprehensive support to help you get the most out of your website themes. However, there are some limitations to what our support covers.

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What We Don't Support

Our theme support service does not include:

• Customizations that fall outside the capabilities of our Website Builder system
• Advanced code modifications (HTML, CSS, JavaScript) beyond what is possible in the builder
• Integrations with third-party plugins or scripts not officially supported by PublishFi
• Custom feature development or bespoke design work
• Troubleshooting issues caused by third-party code injections or unsupported modifications

Why These Limitations?

We strive to make our Website Builder as flexible and powerful as possible while maintaining ease of use and reliability for all users. Allowing unsupported customizations could:

• Compromise the stability and security of your website
• Make future updates and maintenance more difficult
• Lead to inconsistent user experiences

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What You Can Do

If you need advanced customizations or features not available in the Website Builder:

• Let us know! We love hearing feedback and suggestions for new features
• Check our roadmap and documentation for upcoming enhancements
• Use the available customization options in the builder to achieve your goals as closely as possible

Our Commitment

We are constantly working to expand the capabilities of our Website Builder and themes. If you have specific needs, please reach out to our support team—your feedback helps us improve the platform for everyone.

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